I referred to the article "Why Singapore isn't First World yet" as reported in The Straits Times on 21st July 2007. After reading the article, i understand why Singapore has yet to be classified under the First World despite the fact that Singapore has almost all that it takes to be one. However, the area that Singapore lacked is the crucial determinant.
Many people question why Singapore is not First World yet. Although we have cutting-edge technology, enjoy prosper and uphold numerous first world titles, we are lacking in one area - the people. Singapore has got its hardware first class but not its software. In this case, the software refers to fellow Singaporeans.
Singaporeans are still unable to ensure proper decorum expected from citizens of a First World country. In the article, the author pointed out the areas which Singaporeans are penalized when compared to some countries which are already in the First World list.
Singaporeans identify themselves through the innate characteristic called 'kiasu'. However, this unique identity is the main obstacle obstructing them on the path towards a First World citizen.
In Tokyo, they queue up for the public transportations and even lifts. There is no trace of 'kiasu' spirit in them even though many spend more than an hour each day commuting to and from their workplace.
It is a common scene to see commuters talking loudly on their mobile phones and plugging in their earphones, listening to their mp3s at top volume. Singaporeans seem to be rather inconsiderate when they are using the public facilities. When it comes to Japaneses, it is a different picture all together. In spite of Japan being a forerunner in cellphone technology, commuters seldom use their phones on the train, and are even required to switch them off when in the section of a train designated for people with pace-maker.
In some occasions, Singaporeans hog up both sides of an escalator even though they knew that the right side should be made accessible for those who are in a rush. When asked to give way, they are usually slow and unwilling.
I had a personal experience a few days back. The notice on the screen clearly mentioned that the commuters are not to board the next train yet many ignored the notice. When the MRT arrived, they swarmed to the door and blocked the pathway for passengers to exit from the train. It was only when the lights in the train extinguish then people realize that they should not board the train.
Lastly, the attitude of service providers also determine if the country is First World. In Japan, the shopkeepers and staff offer polite, helpful and professional service. Sad to say, the opposite is true for Singapore. If you were to walk into a shop without buying any goods, the shopkeeper will not bother not serve you. It is only when you are going to buy their products then they will start to give you their best service. This should not be the case if Singapore wants to be first class, we must improve on our service attitude.
A quote from the article, "A First World country deserves its status when it not only has a First World infrastructure and economy, but also when its people possess and exhibit a First World mindset - among other things, public-spiritedness and the attitude of excelling in whatever they do". I totally agree with what the author suggests.